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Our values

Respect: The IBI team consists of our clients and users of our services, our contacts and our members of staff. It is our policy to accept and respect all individuals as they are and build up constructive relationships with all of them based on mutual respect and recognition to each individual’s qualities and personalities.

Commitment: At IBI we put our heart, mind and soul into doing our job. We are committed to our clients and make our best effort to keep our promise of service at all times.

Involvement: At IBI we are here to help. IBI members of staff are always willing to go the extra mile to serve better. We put ourselves in our clients’ shoes and make our best effort to understand their needs, goals and requirements in order to give them all our support in their undertakings.

Truthfulness: Our promise of service is a genuine promise. It is based on clarity in communication. We will never offer what we cannot give. The strength of our relationships is based on timely, frank, honest, two-way communication; thus, we are a reliable organization.

Sensitivity: At IBI, we are aware of the impact of our actions. We care for the rights, feelings and space of others. As a result, we have been fortunate enough to receive equal treatment from most of our counterparts. We strongly believe this is a basic element for harmonic coexistence: a must for social groups who share an interest in achieving a common goal.

Service: IBI is a service-oriented company. We are here to help our clients on the way to achieving their goals. It is the joy of all the staff members of IBI.