We are IBI Culture and Communication -a language services company catering for the business sector. We support and contribute to the development of quality language communication in several languages.
About us
For over 40 years, we have dedicated our efforts to build a philosophy of commitment to our clients by providing highly customized and flexible services that respond to their needs and requirements. Our staff consists of carefully selected professionals, who are highly qualified and trained to meet our clients´ expectations. We truly believe in the importance of client satisfaction; therefore, through constant supervision of the services rendered, we can guarantee the results expected by our clientele.
Aware of our clients’ requirements and comfort, our services are delivered at their offices, homes or their company facilities. We also provide customized teaching services for small groups or individuals at our facilities.
Our values
Respect
The IBI team consists of our clients and users of our services, our contacts and our members of staff. It is our policy to accept and respect all individuals as they are and build up constructive relationships with all of them based on mutual respect and recognition to each individual’s qualities and personalities.
Commitment
At IBI we put our heart, mind and soul into doing our job. We are committed to our clients and make our best effort to keep our promise of service at all times.
Involvement
At IBI we are here to help. IBI members of staff are always willing to go the extra mile to serve better. We put ourselves in our clients’ shoes and make our best effort to understand their needs, goals and requirements in order to give them all our support in their undertakings.
Truthfulness
Our promise of service is a genuine promise. It is based on clarity in communication. We will never offer what we cannot give. The strength of our relationships is based on timely, frank, honest, two-way communication; thus, we are a reliable organization.
Sensitivity
At IBI, we are aware of the impact of our actions. We care for the rights, feelings and space of others. As a result, we have been fortunate enough to receive equal treatment from most of our counterparts. We strongly believe this is a basic element for harmonic coexistence: a must for social groups who share an interest in achieving a common goal.
Service
IBI is a service-oriented company. We are here to help our clients on the way to achieving their goals. It is the joy of all the staff members of IBI.
Our mission
Our mission is to facilitate efficient communication for our clients, be it the translation of a document, an interpreting session or language lessons. Our aim is to help our clients meet the objectives that their professional and enterprising activities demand of them.
Our goal is to enable our clients to interact in business confidently and empower them to take the right path to excellence in language communication.
Our vision
Our vision is to contribute to the improvement of our business society –in the short, mid and long term- by sharing our expertise and instilling our values of effort, a strong fighting spirit and progress in our public’s minds. This is accomplished via the services we provide with enthusiasm, dedication and much care. All of this depends on our basic philosophy towards business and the individuals’ constant development and self-improvement.